Managed Services

Keep your business running with the right IT managed services partner. You focus on core business objectives, we take care of IT operations.

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SUCCESS STORY

Topics covered

  • Pros and cons of cloud utilization (cloud vs. traditional)

  • Frequent cloud adoption challenges (concerns of using cloud)

  • How to maximize cloud ROI?

  • Why Adastra Managed Services?

Get the Maximum of Your Cloud

On-Demand Cloud Webinar

Cloud and cloud technologies exist for more than a decade now. The adoption of those technologies started growing in the past 5-6 years. The benefits of the cloud are well understood but not that easy to achieve. Many companies decide to slow down or even stop cloud adoption due to unsatisfactory resulted versus expectations – performance, cost optimization, or ROI.

Join us to discuss how Adastra can help you to decide whether to go with the cloud, identify issues with your cloud adoption, and how to get the maximum of it.

WATCH NOW

Leading organizations turn to Managed Services Providers to ensure that their complex Modern Data Estate is responsive and resilient, while maintaining highly available infrastructure and business continuity.

Adastra Managed Services specializes in operating and supporting Cloud, Database and OS Administration solutions.

Our primary goal is to help your business achieve strategic objectives and provide you with peace of mind, while we look after the health and performance of your mission-critical data platforms and infrastructure.

A hand mastering cloud managed services.

Why Choose a Managed Service Provider Over Hiring an In-House Team?

It is your success and business continuity that matter most to us. Digging deep into your specific needs is our top priority. Asking questions is our specialty. “Go-the-extra-mile” attitude is our habit.

TRUSTED PARTNER

Rely on a long-term commitment that will future-proof a trustworthy partnership. Adastra’s Managed Services model aims building a sustainable relationship that guarantees your business continuity.

FLEXIBILITY

Take advantage of a flexible tailored model of agile shift from one managed service to another depending on your specific business needs.

SPEED

Onboard a managed service team that ensures speed and agility. Adastra provides near real-time response to your requests to ensure high availability of your infrastructure.

NICHE EXPERTISE

Utilize deep technical knowledge, as well as precious industry expertise accumulated in time by our data management and cloud consultants.

COST EFFICIENCY

Leverage a tailored managed services pricing model that maximizes business outcomes. We help you choose the best fit for your needs and budget.

EFFECTIVENESS

Leverage a tailored managed services pricing model that maximizes business outcomes. We help you choose the best fit for your needs and budget.

The Adastra Guarantee

  • 24/7 proactive business case
  • Predictable pricing
  • Long-term growth roadmap
  • Increased IT reliability
  • Holistic security strategy
  • Regular audits and advisory

Cloud Managed Services

  • Identities and governance
  • Cloud storage support
  • Compute resources
  • Cloud network support
  • Real-time monitoring
  • Backup and Recovery
  • Cost Optimization

Database Managed Services

  • Database Planning and Advisory Services
  • Database Installation and Configuration
  • Database Maintenance and Support
  • Database Backup and Recovery
  • Database Performance Management
  • Database Vendor Management

Tailored Managed Services Engagement Models

We understand that flexibility is essential to you and that there is not a single solution to every problem.  Adastra provide two engagement models where Adastra can be an augmentation to your IT staff or fully managed model where Adastra fully assumes the support objectives and 3 support tiers.

As a trusted Managed IT services partner, Adastra will help you pick the best option for your level of comfort and budget.

Support Tier LevelWhat’s in it for you?Suitable for
SilverOn-demand access to expertsNon-core solutions and/or business processes
Gold
  • Regular business hours access to experts
  • Strick Incident resolution targets
  • Change management
  • Continues Service Improvement (CSI)
Core but not a mission-critical solution and/or business processes
Dimond
  • 24×7 access to experts for critical issues
  • Strick Incident Resolution Targets
  • Change management
  • Aggressive Availability goals
  • Root cause investigation
  • Continues Service Improvement (CSI)
Mission-critical solutions and business processes

Managed Services FAQs

Managed IT services is the practice of outsourcing your IT support to another company. Instead of investing in costly infrastructure, staff and technology, you hire a managed services provider (MSP) to do the heavy lifting for you.

Managed Service Providers are specialized third-party vendors that can help your organization by monitoring and managing your infrastructure, platforms, and solutions.

You get access to a team of technical experts with decades of experience — at a fraction of the cost. It allows you to focus on more strategic and high value initiatives instead of IT functions.

Looking for an IT managed services partner? We are here to help.

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